Shipping policy

NO REGRETS UK Shipping Policy

At NO REGRETS UK, we’re committed to getting your order to you as quickly and safely as possible. Please read the information below before placing an order.

Order Processing

  • Orders are processed Monday to Friday, excluding UK public holidays.
  • Orders are typically processed within 1–2 business days.
  • During product launches, promotions, or busy periods, processing times may be slightly longer.

You will receive a confirmation email once your order has been placed and another email with tracking information once your order has been dispatched (where tracking is available).

United Kingdom Delivery

Estimated delivery after dispatch:

  • Standard Delivery: 2–4 business days
  • Express Delivery: 1–2 business days (where available)

Delivery times are estimates and are not guaranteed.

International Delivery

We ship to selected international destinations.

Estimated delivery times:

  • Europe: 1-3business days
  • Rest of the World: 7–10 business days

International customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their country’s customs authorities.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Any free shipping offers will be clearly displayed on our website when available.

Tracking

Where available, tracking details will be sent by email once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

NO REGRETS UK cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Parcels

If your parcel has not arrived within the estimated delivery timeframe, please contact us and we will work with the courier to investigate.

While we will do our best to assist, we are not responsible for delays caused by:

  • Courier disruptions
  • Severe weather
  • Customs processing
  • Industrial action
  • Events outside our reasonable control

Damaged Parcels

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photographs of the packaging
  • Photographs of the damaged item(s)

We will review your claim and work towards an appropriate resolution.

Split Shipments

In some cases, orders containing multiple items may be shipped separately. You will not be charged additional shipping costs if this happens.

Contact

If you have any questions about your shipment or delivery, please contact our customer support team through the contact page on our website.